Questions & Answers

Official announcements, order confirmations, and pre-launch campaigns are sent from hello@borninthestars.com (automated, no-reply). For any questions, order inquiries, support, or wholesale requests, please email us directly at support@borninthestars.com and our team will get right back to you.

Our tees are cut oversized with a drop shoulder. If you prefer a classic fit, size down one from your usual. If you're between sizes, choose the smaller for a classic fit or stay true for the intended boxy silhouette.

Turn the garment inside out. Cold wash, hand or delicate cycle. Hang dry. Never tumble dry or iron over the rhinestones — they are hand-set and heat-sensitive.

Each piece is made when you order it. Allow 5–10 business days before dispatch, then shipping time on top. We don't hold stock — we hold intention.

Domestic orders ship in 3–5 business days once dispatched. International times vary by destination. Free shipping over $75 within the domestic region.

Returns accepted within 14 days of delivery on unworn, unwashed items with tags attached. Made-to-order pieces are final sale unless faulty.

We work with select boutiques. Reach out via the Contact page with your store details and we'll follow the stars back to you.